Sonic.net

I just tried to install the Cisco VPN client on a win 8.1 machine. The installer first refused to install to the directory it chose, but I eventually got it to install. Then it failed when I tried to connect with it with the message

The certificate associated with this connection entry no longer exists or failed to open. Please select another certificate.

Is this a problem with the client and Win8, or something pervasive at the moment?

This problem was discussed previously in thread viewtopic.php?f=10&t=1149

Here is a link to our wiki VPN page with links to download the client software: https://wiki.sonic.net/wiki/VPN_Service

I hope this helps you resolve your issue, thanks for choosing Sonic.net!

Thanks for pointing me to the other thread. Somehow the install was set to Enhanced VPN. Fixed that, and I was set!

I had the same problem and it appears that installing in Windows 7 compatibility mode did the trick (recommended settings from 'troubleshoot compatibility'); I didn't get any cert errors after uninstalling and reinstalling with the installer in compatibility mode (and the installer told me to restart when it was done; which it did NOT do when I tried the first time).

However, I can't 100% confirm I'm using cert auth because it appears I'm still in Mutual Group mode (and the cert under Certificates -> View is an expired cert that is definitely not Sonic-generated), but I'm logging in as "Enhanced VPN" and it's working?

Hi,

I'm having a slightly different problem. After installation and re-boot, I start the client and press the "Connect" button and I get the following error message: " Secure VPN Connection terminated locally by the Client. Reason 440: Driver Failure"

I'm trying to run this on a Dell Venue Pro 8 running Windows 8.1 with the latest patches.

Any ideas?