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Is this just run of the mill spam?

Posted: Tue Jan 03, 2023 2:07 pm
by susanjom
From: Support/Team <quistga@paulbunyan.net>
Subject: SSL Warning

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And, no, I didn't click on it.

Re: Is this just run of the mill spam?

Posted: Tue Jan 03, 2023 7:02 pm
by virtualmike
Look at the "From:": address. Sonic would never send from an paulbunyan.net address. Dead giveaway.

Re: Is this just run of the mill spam?

Posted: Tue Jan 03, 2023 7:59 pm
by susanjom
That was obvious even to me, but it seemed weird for that very reason. I guess I'm used to phishing that is more sophisticated. I kept wondering if I was missing something. I guess not.

Re: Is this just run of the mill spam?

Posted: Tue Jan 03, 2023 8:57 pm
by virtualmike
Perhaps they are doing their first phish.

Re: Is this just run of the mill spam?

Posted: Wed Jan 04, 2023 8:12 am
by susanjom
Let's hope they don't get any better at it.
I am not looking forward to the day when my phishdar isn't up to the job.

Re: Is this just run of the mill spam?

Posted: Mon Jan 09, 2023 3:48 pm
by sonic.boom
Hello Susan! Yes, virtualmike is correct about the sender's address. Always check the "from" and "to" address. Any e-mails from Sonic will end with @sonic.com or @sonic.net. Also, the "to" address should be your e-mail address only. If you see any additional names or "undisclosed recipients" that is also a giveaway. If in doubt, you can always forward the e-mail to support@sonic.com or call our Technical Support team at (855)394-0100.

Re: Is this just run of the mill spam?

Posted: Fri Jul 07, 2023 5:24 pm
by linelle
There's a spam every day from "Sonic" telling me I've gone over my disk usage. The From: address is a giveaway, but isn't there someway Sonic itself could be trapping these and diverting to Graymail?

Re: Is this just run of the mill spam?

Posted: Mon Jul 10, 2023 9:06 am
by loherj
linelle wrote:There's a spam every day from "Sonic" telling me I've gone over my disk usage. The From: address is a giveaway, but isn't there someway Sonic itself could be trapping these and diverting to Graymail?
While the from address may be obvious, the Sonic Spam assassin may not be catching the messages you mentioned for other reasons.

I would recommend finding who the sender is and navigating to https://members.sonic.net/ and following the steps below.

1. Hover over the email tab on the left-hand side
2. Hover over spam filtering
3. Hover over Welcomelists/Blocklists
4. Click more lists
5. Scroll down to "Add Blocklist To"
6. Add the sender's email address to that area

Hopefully, this helps. if you have more questions regarding spam configuration, Sonic support can be reached 7 days a week by calling (707)-547-3400 between 8 am and 10 pm.