Mailman Problem Moderating Posts

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3 posts Page 1 of 1
by tikvah » Fri Nov 22, 2013 8:49 am
Mailman's administrative interface is hosed.

Normal behavior for
https://lists.sonic.net/mailman/admindb/[listname]
is to list all the messages being held for moderation with options to
Defer - Accept - Reject - Discard

Reject and Discard no longer work. They act like Defer (meaning the page refreshes and nothing has changed). I can not test Accept.

This is happening on two separate mailing lists I run, which go through completely unrelated Sonic accounts and are (probably) on different servers.

Another option is to click on the link under an entry for a moderated message that says:
"Click on the message number to view the individual message, or you can view all messages from [address]." (the last part of that is a link)

Normal behavior is for that new page to display all the messages from that address that are being held so you can view the text and Accept, Reject, or Discard them individually. But now it does not do that. It appears to be set up like normal only it is missing the actual list of messages, so it is impossible to view the messages or deal with them individually.

We're on Mailman version 2.1.11. I can't recall what it was last week. Is this an upgrade?

The lists themselves are still functioning but not being able to delete or approve messages that go to moderation is a serious problem and will render one of my important lists completely useless (announcement list for a nonprofit that is 100% moderated to reduce volume...and we have a big Thanksgiving event coming up we need to post about). It makes the other lists less functional as well since legitimate posts end up in moderation all the time (new poster, someone who posts something that is caught due to size or keywords, or even posts I reject with instructions to resubmit minus whatever the problem was (usually a fully quoted digest)).

Is anyone else experiencing this?

Please take a look and fix ASAP.

Thanks,
Cyndi
by cdkeen » Fri Nov 22, 2013 10:27 am
There was a bug introduced by an update to the software this morning but I believe we have fixed the problem. Please let me know if you are still having issues.

Thanks for choosing Sonic.net!
cdkeen - Sonic.net System Operations
by tikvah » Fri Nov 22, 2013 10:49 am
Thanks. Worked fine on one list. The other list forced a URL change which my browser marked as potentially dangerous. When I proceeded, I had to login again. But it's working. Note the bug began yesterday, not this morning.
3 posts Page 1 of 1