by
dane » Sat Jul 23, 2022 5:30 pm
We are building as fast as we possibly can - it’s the very core of our future success. Today 2/3rds of Sonic customers are on our fiber, but we have a lot more expansion to complete.
I will share an update that I’ve got in a draft form right now, as you may find it interesting. It’s a little premature, we expect to cross the 1M residents mark in August, but I’ll share the draft here for your info:
Sonic fiber update
From: Dane Jasper, Sonic Co-founder and CEO
An update on our progress towards fixing the internet in America, some news on 10Gbps fiber and our expansion to new markets, and a big request for your help.
I am excited to share the news that our team this week reached an big milestone in our fiber-optic network deployment: Sonic fiber now reaches one million Californians.
But among those reading this email, that still leaves about one third of you unconnected, relying on older copper technologies or resold fiber. We want to reach as many of you as possible as quickly as we can. Our teams will continue to work to expand our network’s reach, towards the goal of connecting everyone to our own modern fiber-optic network. (You can help us, more on that below.)
You may also have heard that we now deploy 10Gbps technology for all of our new builds. Yes, it’s true: new customers get ten gig service, and no, there’s no price increase for it.
This is part of our overall strategy: bring the fastest access we can at the lowest possible price. So everywhere we serve we offer just one Sonic fiber speed, the full speed of the technology deployed there.
I know that many of you one 1Gbps will want to get the new 10Gbps equipment into your homes. We are working towards upgrading the equipment in of all of our service locations to 10Gbps. As we get closer to that, current Sonic 1Gbps fiber customers will be able to request an upgrade of the technology in their homes. These upgrades will be offered for a one-time equipment change fee — keeping the current low monthly cost but getting a connection upgrade to nearly ten times the current speed.
But we really need your help to make this all happen. Sonic membership is the financial engine which makes it possible to deploy fiber to more places, and to upgrade the technology lighting our fiber to the highest speeds.
So, the ask: please refer everyone you know to Sonic. We promise we’ll take good care of them and deliver amazing service, and they’ll thank you for telling them about a better service. And more members means more expansion, higher speeds and the keeping the lowest possible costs for you. It’s a win for you, for us, and for the people you send our way.
To thank you for helping us grow, we’ve got a unique referral URL which you can post or send. When people use it, we’ll provide you a $30 credit for each new Sonic fiber customer you send our way.
I’m really excited about Sonic and where we are going. Consumer Reports recognized us last year as number one ISP in the entire nation. The EFF has recognized our privacy practices as the best of any ISP in the nation, year after year after year. And our customers give us amazing feedback about their experience with our friendly local team.
So, please help! Share our story with your friends, family and neighbors. Together, we can fix the internet in America.
Thank you,
Dane