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I just began Sonic 5G and when my comcast number was ported over,I can only get a telephone line on the phone that is directly plugged into the sonic box and not through the rest of my house

eselo wrote:I just began Sonic 5G and when my comcast number was ported over,I can only get a telephone line on the phone that is directly plugged into the sonic box and not through the rest of my house

If you connect the output of the Sonic voice port to the household wiring, it should bridge to all of the other jacks in the home. This will only work if Comcast is disconnected from the wiring - check at the box outside where all of your household wiring comes, generally this'll be the AT&T box.

I have disconnected from Comcast and I can get telephone service on my cordless phones that are plugged into the sonic box but when I connect a telephone line from the sonic box to the jack, I still am not getting wired service.

We can definitely help you with this assuming that your phone jacks are viable and can provide a connection. I am happy to assist you with getting a dispatch scheduled for a Sonic technician to come out to your home and see if we can connect your phone jacks. If you would like to do this you can contact our Support team at (707)-547-3400 between 8am and 10pm 7 days a week. You can also direct message me with a good contact number and time to call and we can call you. I can also set up a callback request for you and someone will call you. You can also submit your own callback request at the following link if that is easier. https://sonic.com/support_cba_request