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ONT Question
Posted: Mon Jan 03, 2022 8:42 pm
by gbrizkalns001
ONT has "Do Not Unplug!" in big letters on it.
Does this apply to the power cable, the fiber input, or both?
Have no real desire to go unplugging anything but at some point, might want to unplug the power cable just to do some cable management.
Re: ONT Question
Posted: Mon Jan 03, 2022 9:14 pm
by ngufra
The fiber is rather fragile if you don't know how to handle it (do not bend it) so you best not unplug it and leave it alone.
The power cable should be safe to unplug.
Re: ONT Question
Posted: Mon Jan 03, 2022 10:08 pm
by dane
gbrizkalns001 wrote:ONT has "Do Not Unplug!" in big letters on it.
Does this apply to the power cable, the fiber input, or both?
Have no real desire to go unplugging anything but at some point, might want to unplug the power cable just to do some cable management.
The goal is to see it as a part of the home, so just as you wouldn’t unplug the doorbell transformer or the on-demand water heater, your fiber-optic network terminal should remain online. It is a part of your home’s infrastructure.
We have had problems with people removing the units and sending them back to us, or discarding them. That’s not….ideal. Thus the stickers.