Sonic support used to be super responsive -- but today, it seems like I'm not having any luck contacting support about my phone line not working
I called the # listed on the web site for voice support. I got someone who asked what service I was calling about and then put me on hold.
Held for a long time, and the hold message kept saying that if possible I should send a text describing the problem to 707-800-4624.
So, I sent a text, and got a message apologizing that Sonic Support is no longer available at that number, and I should try 844-721-0300 instead.
I did that, and it rings once and then immediate gives me a busy signal. WTF!!!!
Is this par for the course nowadays? I'm really sad to see it go downhill like this.
I called the # listed on the web site for voice support. I got someone who asked what service I was calling about and then put me on hold.
Held for a long time, and the hold message kept saying that if possible I should send a text describing the problem to 707-800-4624.
So, I sent a text, and got a message apologizing that Sonic Support is no longer available at that number, and I should try 844-721-0300 instead.
I did that, and it rings once and then immediate gives me a busy signal. WTF!!!!
Is this par for the course nowadays? I'm really sad to see it go downhill like this.