I just learned that ATT has applied to the CPUC and FCC to transfer their residential POTS landline to Frontier, which has a bad reputation for maintenance and financial irregularities. The CPUC has a hearing on the topic at 10 am, September 23, 2021.
ATT was required to notify their customers about their plan, but I've received no notice from either ATT or Sonic.
Many POTS users have a preference for the quality and reliability and simplicity of POTS. Some people have a medical need for POTS, including an increasing number who have EMF sensitivities or disabilities that require POTS.
How is Sonic handling this issue for their customers? Are they aware of the potential problems with Frontier?
If ATT was required to notify customers, why haven't Sonic's POTS customers received a notice about this? Is there any information on Sonic's website concerning the proposed change? What is Sonic's position on the proposal, and have they contacted the CPUC or the FCC on behalf of their customers?
Amy
ATT was required to notify their customers about their plan, but I've received no notice from either ATT or Sonic.
Many POTS users have a preference for the quality and reliability and simplicity of POTS. Some people have a medical need for POTS, including an increasing number who have EMF sensitivities or disabilities that require POTS.
How is Sonic handling this issue for their customers? Are they aware of the potential problems with Frontier?
If ATT was required to notify customers, why haven't Sonic's POTS customers received a notice about this? Is there any information on Sonic's website concerning the proposed change? What is Sonic's position on the proposal, and have they contacted the CPUC or the FCC on behalf of their customers?
Amy