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fax sent receipt

Posted: Wed Aug 11, 2021 7:37 pm
by nspress
Hi,

I sent a fax using your online tool. The fax history shows:

success 5 pages successfully transmitted

However, I need to prove to the recipient that the fax was sent. Is it possible to get any information other than this to prove to them that the fax was sent?

Thank you,

Re: fax sent receipt

Posted: Wed Aug 11, 2021 9:50 pm
by virtualmike
Can you send them a screen shot of the log?

Re: fax sent receipt

Posted: Wed Aug 11, 2021 9:58 pm
by nspress
The log is pretty sparse. I'd be surprised if they accept it

Re: fax sent receipt

Posted: Wed Aug 11, 2021 10:02 pm
by virtualmike
Hmmm... it shows the same information as the log from a traditional fax machine. What more could they expect?

Re: fax sent receipt

Posted: Wed Aug 11, 2021 10:09 pm
by nspress
Some evidence of what was actually transmitted.

Re: fax sent receipt

Posted: Wed Aug 11, 2021 10:18 pm
by virtualmike
Very few fax machines are able to produce the content of the fax that was sent. The overwhelming majority of them only have a log similar to what Sonic provides.