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Missing Webalizer Reports

Posted: Tue Jul 27, 2021 11:40 am
by mrpasini
I've asked support (Sonic #6473860) for help getting my Webalizer reports to run again but there's been no response in over a day. Is there something I can do to restore that?

Re: Missing Webalizer Reports

Posted: Thu Jul 29, 2021 8:43 am
by mrpasini
For anyone following this thread, this morning I received this email reply from Joe Muller at Sonic:

"We've resumed generating Webalizer reports for your website, mikepasini.com. The missing report data for the 23rd through 25th was a side-effect of the web hosting logs being moved to a different server earlier in the week -- the configuration for Webalizer on our end has been updated to use the new server path for log files."