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Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Sat Jul 17, 2021 12:12 pm
by dkocan
We currently have Sonic gigabit Internet at our home located on the 1300 block on 14th Avenue in San Francisco, California. We're planning on moving to the 1200 block on 27th Avenue in San Francisco in about a month and would like to keep Sonic as our Internet provider. However, when I looked up our new address on Sonic.com it only shows 75 mbps as the fastest speed available. Can someone check to make sure this accurate? I really really don't want to go back to Comcast. It looks like the first house on the block can get gigabit access (i.e., 1293 27th Avenue). However, the rest of the block only shows 75 mbps and I can't figure out why.

Thanks,

David

Re: Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Mon Jul 19, 2021 11:33 am
by jerrielm
Hello!

If you can DM me your address I can take another look. You also can call into our Sales team ( 1-855-757-6111) and have them check for you as well! Let me know !

Best Wishes!

Re: Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Sun Jul 25, 2021 1:13 pm
by dkocan
Thanks! I just DM'ed you.

Re: Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Mon Jul 26, 2021 10:01 am
by jerrielm
dkocan wrote:Thanks! I just DM'ed you.

Hello!

It seems that your address offers IPBB-C which is Up to 75Mbps, It does not look like Sonic Fiber is in your area just yet.

Best Wishes!

Re: Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Wed Jul 28, 2021 10:36 am
by dkocan
My question was why that block doesn't have fiber.

Re: Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Wed Jul 28, 2021 11:49 am
by kyle.depasquale
dkocan wrote:My question was why that block doesn't have fiber.
That segment of 27th avenue has its utilities undergrounded, doesn't it? If that's the case, that's why - Sonic hasn't yet been able to deploy fiber to areas w/ underground utilities.

Re: Gigabit Internet 1200 block of 27th Avenue in San Francisco?

Posted: Thu Jul 29, 2021 11:02 am
by dkocan
I'm actually not sure the lines are buried. It looks like the lines come in from Irving and are daisy chained behind the homes.

https://www.bing.com/maps?osid=c81c6bfb ... orm=S00027