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Fax stuck in queue
Posted: Tue Oct 29, 2013 11:35 am
by Guest
Sent a fax using "Send A Fax", but it's been stuck in queue for days now, can you please remove it from queue? Sending it is no longer necessary.
Re: Fax stuck in queue
Posted: Tue Oct 29, 2013 11:39 am
by kgc
I think this has been fixed for you.
Re: Fax stuck in queue
Posted: Tue Oct 29, 2013 11:45 am
by Guest
Thank you, but Status still shows it as "in queue" on my end.
Re: Fax stuck in queue
Posted: Wed Oct 30, 2013 2:46 pm
by kgc
Since the fax was removed from the queue manually the transaction log was not updated.
Re: Fax stuck in queue
Posted: Fri Nov 01, 2013 9:17 am
by Guest
So, will the log be updated as "Removed" at some point, or will Status show it as "in queue" indefinitely?
Re: Fax stuck in queue
Posted: Fri Nov 01, 2013 2:53 pm
by kgc
The log will not be updated at this point.