Hello All - this is my 1st time posting. I hope I'm in the right blog.
plugged in my new Panasonic KX-TGD532, DECT 6.0 Plus (but still have my old AT&T landline connected). Panasonic looks like it's working, but when trying to make a call, I hear dial tone, no ring tone, and sometimes see the message: "Requires subscription to caller ID" pops up.
I've disabled and re-enabled CID per Sonic help (see their reply below), but still no connection when making a call. I see the seconds going by, no answer, from person or machine.
Reply from Sonic:
"Caller ID should be available on all of our services. Try disabling caller ID then re-enabling it. It may be an issue with the device itself in terms of settings or etc."
Has anyone had this problem when connecting a new cordless landline? I did ask Sonic if this would be problematic and they initially replied - "should be no problem, just connect it." or something to that effect.
Thanks All for any advice you might give me.
Linda
plugged in my new Panasonic KX-TGD532, DECT 6.0 Plus (but still have my old AT&T landline connected). Panasonic looks like it's working, but when trying to make a call, I hear dial tone, no ring tone, and sometimes see the message: "Requires subscription to caller ID" pops up.
I've disabled and re-enabled CID per Sonic help (see their reply below), but still no connection when making a call. I see the seconds going by, no answer, from person or machine.
Reply from Sonic:
"Caller ID should be available on all of our services. Try disabling caller ID then re-enabling it. It may be an issue with the device itself in terms of settings or etc."
Has anyone had this problem when connecting a new cordless landline? I did ask Sonic if this would be problematic and they initially replied - "should be no problem, just connect it." or something to that effect.
Thanks All for any advice you might give me.
Linda