(California)
I filed a petition with CPUC to ask them to force Sonic to unbundle the phone service and stop senselessly charging us fees, some of which go to the state, some of which go to themselves for a service they KNOW many of us don't use and don't want.
Make no mistake - Sonic is lying if they are telling you that unbundling phone service wouldn't save you money. They aren't keeping 100% of the fees they're forcing us to incur. Dropping mandatory phone service would indeed reduce cost of internet service to the consumer and result in more honest advertisement of prices (which are STILL in Sonic's favor even if they increased 6$/mo)
I encourage other California subscribers who are frustrated about the forced bundling of phone service to file a petition with CPUC as well.
You may file complaints here:
https://www.cpuc.ca.gov/complaints/
I filed a petition with CPUC to ask them to force Sonic to unbundle the phone service and stop senselessly charging us fees, some of which go to the state, some of which go to themselves for a service they KNOW many of us don't use and don't want.
Make no mistake - Sonic is lying if they are telling you that unbundling phone service wouldn't save you money. They aren't keeping 100% of the fees they're forcing us to incur. Dropping mandatory phone service would indeed reduce cost of internet service to the consumer and result in more honest advertisement of prices (which are STILL in Sonic's favor even if they increased 6$/mo)
I encourage other California subscribers who are frustrated about the forced bundling of phone service to file a petition with CPUC as well.
You may file complaints here:
https://www.cpuc.ca.gov/complaints/