Fusion App Not Able to be Configured

[tzito]

After I install the FMV Plus Lite app on my iPhone (4), and try to configure it, I continuously get the following error message:

"Failed to create the PhoneFusion contact"

[virtualmike]

Are you sure you have the right app?

[jgobble]

The Sonic Fusion app is named "Fusion Broadband + Phone". It will only ask for your phone number and then call your Fusion line to give you a temporary numeric passcode. If any (non-email) app asks for your Sonic Member portal credentials it is not the official Sonic Fusion app nor will it function with our service.

This is just a warning to everyone out there. No app will ever ask for your Sonic Member portal credentials. If this changes we will definitely let you know.

Thanks!

Jann

[tzito]

Many thanks for your help. In fact, I had the wrong app

[jgobble]

Absolutely no problem!