Fiber in San Mateo

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by Jones_19 » Wed Jan 08, 2020 11:47 am
Hi all,

I was excited to see the Sonic trucks installing fiber one street away from my house and was wondering when it would be realistic to expect installation... anyone here who could share his or her experience? Is it a matter of days or weeks?

Thanks!

Jones
by Jahndlvd » Wed Jan 08, 2020 6:57 pm
I received this construction update from January:

As of this month, your area is 15% activated. I'm sure you have seen many Sonic Trucks and team members in your area prepping your street for installations. We expect your area to be fully live by the end of Spring! We are so happy to bring you the fastest internet in the nation!
by bjeung » Wed Jan 08, 2020 10:13 pm
Did you already pre-order. If so, you should have received this email yesterday:

The Sonic Team is preparing your area to move into the In Engineering Phase of your fiber build. In this early stage of the fiber build, we work very diligently with the data received from our engineers in determining the appropriate area to expand Sonic. We have run into a few barriers with the city and central office in your area, but expect to stay on schedule. We are happy to be coming to you soon and delivering the fastest internet in the nation. Happy New Year!
by dane » Thu Jan 09, 2020 8:18 am
Existing customers shouldn’t pre-order, as that’ll result in the creation of two accounts, overlapping services and a mess during the transition.

But I think existing customers are not getting the construction updates. I’m talking to the team about that now.

-Dane
Dane Jasper
CEO
Sonic
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