I do believe you and the other users. I'm sorry if I some how gave you the impression that I didn't.
We are currently working on refreshing our entire web hosting infrastructure. I don't have any sort or release date as of yet that I can share but we are working on it.
That would be great. I used to be Sonic's biggest fan, telling everyone to use it. Now I'm wondering where else I can go. Your ISP services are still strong (and I'm not going to leave just because you put fiber on my street but stopped 3-4 poles from my house; I know that's just luck of the draw). But hosting has deteriorated over the years. It used to be amazing but now I'm (until this week) running hackable/unsafe Wordpress and I'm still unable to put Let's Encrypt or any other SSL certificate on my accounts without paying tons more money and spending tons of time every 3 months on it.
Unfortunately as it stands right now changing to the latest version of php is a manual process. One of the reasons it was done like this was in the past there were often breaking changes even between minor versions of php. We didn't want to force upgrade everyone to the latest and have peoples websites break. So we allowed people to change to the version they wanted and it just continued on this way. In hindsight we probably should have made a member tool that allowed people to easily switch between versions they were running. This is one of the many things we would like to rectify when we release the new platform.
There are different levels of "manual." Clicking a link from within the Wordpress update dashboard when I'm ready to upgrade my PHP? Totally fine. Having to figure out how to telnet (which I haven't done for about a decade) or FTP so I can change a file on my account (and hope I don't make a typo and break something) and repeat for 6 accounts and then do this every couple of months? Totally NOT fine. And if I, someone who used to work in UNIX shells and who actually knows what an .htaccess file is and where it lives is saying this is unreasonable, then you can bet it's more than unreasonable for 90% of your Wordpress users (most of whom aren't even on these forums).