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Do not have internet and telephone !!!

Posted: Sat Nov 02, 2019 9:10 am
by Gray
When is sonic going to be back on in Trilogy in Brentwood?

Re: Do not have internet and telephone !!!

Posted: Sat Nov 02, 2019 10:42 am
by dane
I'm not aware of any regional issue. Have you spoken with support? You can text them or talk on the phone, at http://sonic.com/support

Re: Do not have internet and telephone !!!

Posted: Sun Nov 03, 2019 8:23 am
by Takelley
OK, then what is going on in Sebastopol where a large block of your customers are without Fusion, FTTN, telephone service, etc. Multiple responses from service include need new routers to ATT problem, local switching station, etc.

Also, why no update on your support site on this particular problem since October 29.