Scheduled maintenance and down time.

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
3 posts Page 1 of 1
by Gamer in SF » Thu Aug 08, 2019 12:29 am
Is there anyway to have your systems send out a text to customers when a scheduled maintenance is set for the customer's area? There has been many an occasion when the down time has effected me, and it would be nice to know in advance so I can plan accordingly.
by dct » Thu Aug 08, 2019 9:07 am
Hey Gamer,

We're working on improving our current notification system, but I apologize if you haven't received notifications about service impacting maintenance in advance. While we work out the bugs in the system, check out https://twitter.com/sonic_status for planned network events, maintenance, and outage information.
Dan T.
Community & Escalations Manager
707-547-3400
@Sonic
by virtualmike » Thu Aug 08, 2019 9:59 pm
The MOTD subscription seems to be working well for me.
3 posts Page 1 of 1

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