I called in the beginning of July when they offered Fiber in my area, in Daly City and I had to wait almost a month for them to schedule me an appointment. On August 9,2019 a AT&T tech was suppose to come and install fiber but they never showed up. I called multiple times but I couldn't get a straight answer as to why they never came. I was really annoyed and angry that I took the day off from work and wasted a whole day waiting for nothing. They reschedule me for another installation this Thursday 8/15/19 and they initially gave the time window from 11am-1pm. Than around 8pm i get a text message from sonic, my installation time window is now 8am-4pm. I don't understand why they decided to change my time window. It makes me worry that I was shuffle to the bottom of the list again and there will be another no show. I dont want to waste another day taking off from work and they never show up again. Is there any way to get some confirmation they will show up?
Please keep us posted on how that goes. I live in Daly City too and my "third" installation appointment is scheduled on 8/30/2019 8 - 4