Trying to get my sonic.net DSL connection up again in a good state.
I have a *quite* long run, and only really want bridged 500Kbps that works reliably without my ISP blocking/shaping my packets and screwing up routing regularly (AT&T & Comcast).
I've had degraded service since a week before Thanksgiving.
I believe what happened is some kind of power fluctuation damaged the old ZTE (I lost power at the time). It's never been the same since, lacking in sync or having trouble syncing, or steadily getting worse over time.
Sonic staffers said it might take 5 business days to get a replacement, and that it required a *rental*. So I purchased replacement equipment myself the next day.. two different models.
The two different models (netgear) were never able to establish sync in any reliable fashion (for around a week there was no sync, leading me to believe the line was misconfigured in initial troubleshooting.) We went down the route of sending out staff to test at the MPOE. There was no sync with known good modem, so AT&T was called, etc. Fingers were pointed, tears poured.
In the end, poking at the line configuration made the netgear equipment work. Sort of. Only no bridging.
So I bought two Actiontecs which were considered good quality DSL modems. Yay bridging!
Only they don't have reliable sync.
So I tried the ZTE again, which would work flawlessly for like a day. Then start failing again.
So I bought a Pace 411N, as mentioend by a tech on the phone, which are supposed to be snazzy and Dane Jasper says are much higher quality (it came with a very robust phone cord and all, which I like). But it came with some flash-load from AT&T that doesn't want to work. I can't even figure out what IP address it might respond to. Anyone know?
Sonic says "we didn't flash it so we can't help you" on the phone. Oh, thanks for letting me know this ahead of time.
At the moment the Netgear basically works although it briefly drops link every so many hours, and the static IP address I pay for don't work.
Does anyone have any ways out of this mess?
Are there DSL devices that work very reliably and do bridging for sale?
Does anyone know how to configure an AT&T provided Pace 411N. Their manual was .. not a manual at all. No solid information is on the internet anywhere I can find it.
Are there other troubleshooting steps I should have been undertaking? I've tried various devices, cables, splitters, and removing other phone equipment. I've tried using a battery operated AM radio to look for EF noise (nothing notable, but as ethernet and power cables are both detectable, I've ensured neither is anywhere near any phone cables). In the room where the DSL is plugged in there are zero other electronics devices even powered on. Not even lights. The power to the devices is now running through an active USB (battery in-ilne).
Nothing is working.
At this point I'm willing to seriously consider finding another ISP in the area, provided there are any who do not require rentals and are able to provide a working link. So suggestions in this area are welcome as well (It's an apartment, so certain installations like line-of-sight wireless may be difficult).
I have a *quite* long run, and only really want bridged 500Kbps that works reliably without my ISP blocking/shaping my packets and screwing up routing regularly (AT&T & Comcast).
I've had degraded service since a week before Thanksgiving.
I believe what happened is some kind of power fluctuation damaged the old ZTE (I lost power at the time). It's never been the same since, lacking in sync or having trouble syncing, or steadily getting worse over time.
Sonic staffers said it might take 5 business days to get a replacement, and that it required a *rental*. So I purchased replacement equipment myself the next day.. two different models.
The two different models (netgear) were never able to establish sync in any reliable fashion (for around a week there was no sync, leading me to believe the line was misconfigured in initial troubleshooting.) We went down the route of sending out staff to test at the MPOE. There was no sync with known good modem, so AT&T was called, etc. Fingers were pointed, tears poured.
In the end, poking at the line configuration made the netgear equipment work. Sort of. Only no bridging.
So I bought two Actiontecs which were considered good quality DSL modems. Yay bridging!
Only they don't have reliable sync.
So I tried the ZTE again, which would work flawlessly for like a day. Then start failing again.
So I bought a Pace 411N, as mentioend by a tech on the phone, which are supposed to be snazzy and Dane Jasper says are much higher quality (it came with a very robust phone cord and all, which I like). But it came with some flash-load from AT&T that doesn't want to work. I can't even figure out what IP address it might respond to. Anyone know?
Sonic says "we didn't flash it so we can't help you" on the phone. Oh, thanks for letting me know this ahead of time.
At the moment the Netgear basically works although it briefly drops link every so many hours, and the static IP address I pay for don't work.
Does anyone have any ways out of this mess?
Are there DSL devices that work very reliably and do bridging for sale?
Does anyone know how to configure an AT&T provided Pace 411N. Their manual was .. not a manual at all. No solid information is on the internet anywhere I can find it.
Are there other troubleshooting steps I should have been undertaking? I've tried various devices, cables, splitters, and removing other phone equipment. I've tried using a battery operated AM radio to look for EF noise (nothing notable, but as ethernet and power cables are both detectable, I've ensured neither is anywhere near any phone cables). In the room where the DSL is plugged in there are zero other electronics devices even powered on. Not even lights. The power to the devices is now running through an active USB (battery in-ilne).
Nothing is working.
At this point I'm willing to seriously consider finding another ISP in the area, provided there are any who do not require rentals and are able to provide a working link. So suggestions in this area are welcome as well (It's an apartment, so certain installations like line-of-sight wireless may be difficult).