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Fax test to self: "successful send" but no receipt

Posted: Mon Jan 14, 2013 5:29 pm
by swprod
I just signed up for a fax line, got a confirmation, sent a test fax to myself, got a "successful" email message, but haven't received the fax for over an hour. I'm I being impatient or does it not take that long?

Jim

Re: Fax test to self: "successful send" but no receipt

Posted: Mon Jan 14, 2013 11:20 pm
by virtualmike
It normally only takes a few minutes. Once you have the "successful send," the fax should be in the mailbox.

Double-check the address that you configured via Member Tools to ensure there are no typos. Once that's confirmed, then check your spam folders, filters, etc.

Re: Fax test to self: "successful send" but no receipt

Posted: Wed Jan 16, 2013 10:54 pm
by swprod
Yeah, thanks, but I pasted the phone# given. And nothing in spam, no filters.

Re: Fax test to self: "successful send" but no receipt

Posted: Wed Jan 16, 2013 11:25 pm
by virtualmike
Did you confirm the email address entered into the fax line configuration?