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internet connection is unstable
Posted: Sun Dec 02, 2012 7:43 pm
by norm.long
Is anyone else experiencing really unstable internet connections?
Re: internet connection is unstable
Posted: Mon Dec 03, 2012 12:22 pm
by dane
norm.long wrote:Is anyone else experiencing really unstable internet connections?
Connection instability would be a site-specific issue, so you should ring support. It could be many different things, so they will work with you to isolate and resolve the cause.
Re: internet connection is unstable
Posted: Wed Dec 05, 2012 11:25 am
by linpan168
I have the same issue since last week.
I use DSL plan.
The internet connection is very unstable and I got disconnected for every 5-10 min.
It does get connected back right away, but it's very annoying.
I did some diagnosis on my home network and I am very sure it's the connection between DSL modem and Sonic.net.
The scenario for this week is different from regular disconnection.
The "broadband link" LED is still lit green all the time, but the internet access is not available abruptly.
I live in the area of zip code 94024.
My DSL Modem is 2Wire 171HG.
Re: internet connection is unstable
Posted: Wed Dec 05, 2012 12:47 pm
by dane
Are you working with support? They'd be the path to resolution for these sort of issues. They're a great time, very helpful folks.