New sonic.net webmail application

General discussions and other topics.
401 posts Page 6 of 41
by kgc » Tue Apr 09, 2013 1:54 pm
The fonts seem to be smaller, and the contrast between the fonts and their backgrounds is much less, both of which make both the list-of-emails, AND the email-content, quite a bit harder to read.
There have been a few other comments about contrast and legibility. We'll see if we can improve that.
Before I could access the new email program, it forced me to enter a "name" that will be automatically added, along with my email address, to all outgoing emails. Problem is that I use a variety of "names", and sometimes no "name" at all, depending on who the email is going to.
You can add/edit your identities, through the preferences and then select which one you want to send the mail from when you are composing the message. There is also a link to "edit identities" next to the From pull down.
With the messages list AND the content of a message both visible, there is NOT a decent amount of space for either and I am forced to do a lot more scrolling to see what I want to be reading. Yuck!
You can drag the bar that separates the two panes, or, if it is what you prefer, disable the preview pane altogether.
I access my mail from a wide variety of machines/systems (when on the road, at the homes of friends, and when my latest computer is messed up). Will this new email program work quickly and easily with Windows xp, Windows 98, and old MacIntosh computers, or only with recent Windows systems?
It should work fine from any computer with a reasonably modern browser. But I don't think it is reasonable to expect a 14 year old operating system or browser to be supported (or at least for all features to work properly.)
Kelsey Cummings
System Architect, Sonic.net, Inc.
by imteresa » Tue Apr 09, 2013 2:02 pm
kgc wrote:
imteresa wrote:When I hit "Reply" on an e-mail, it automatically jumps me to the bottom of the e-mail chain to start typing my response instead of the top. Is there any way to fix this?
You can control this behavior in the settings.

Settings -> Preferences -> Composing Messages -> Main Options -- you'll see "When replying" and the pull down to select between the two behaviors.
Great, thank you!
by drawkward » Tue Apr 09, 2013 2:26 pm
posthors wrote:So Microsoft has conditioned an entire industry to improve through complication. I agree with Rey!

The new email of course does not know that although my login is posthors, Sonic has hosted posthorse.com for years, and I have always been [email protected]. So how do I fix that?

Sorry to be inflexible, but I've seen this kind of pseudo improvement for years. And I was also in the email business!

- [email protected]
Click settings > Identities > + > [Fill out details] click Save; Then return to inbox by clicking Mail on the upper left. When you click compose there will be a drop down menu showing the sender address. To default to the newly created identify (ie [email protected]) check the box labeled 'Set Default' on the step with the details.
by jeanieg » Tue Apr 09, 2013 4:34 pm
I hate it!!!! Please keep Squirrelmail or I may be driven to Comcast which I will hate to do since we have always loved sonic.net. We have it in two places so it will be a loss to the company of two subscriptions.
by jeanieg » Tue Apr 09, 2013 4:41 pm
I just posted my opinion about the change. I want to make it clear that my strong preference is to keep the original Squirre Mail instead of the Nutsmail -- although I probably could adjust to the Nutsmail if more people like me prefer it.
I repeat from my earlier email -- I may be forced to give up sonic.net and go to Comcast if you insist upon forcing the new application upon everyone. And I just recommended sonic.net to a large group of people last night!
jeanieg
by sehartley » Tue Apr 09, 2013 5:09 pm
In the old interface I could select a bulk set of emails and move them all to spam or trash. I cannot see how to select a group of emails let alone move them to spam. When I move individual emails to spam, they simply bounce back to the inbox. I liked bulk move of spam to the spam folder - it was much easier than the new interface
by Guest » Tue Apr 09, 2013 5:37 pm
sehartley wrote:In the old interface I could select a bulk set of emails and move them all to spam or trash. I cannot see how to select a group of emails let alone move them to spam. When I move individual emails to spam, they simply bounce back to the inbox. I liked bulk move of spam to the spam folder - it was much easier than the new interface
Shift click will allow you to select a range of messages. Ctrl-click will allow you to select/deselect a single message. Right click will let you move your messages to another folder. These are standard application modifier keys.
by [email protected] » Tue Apr 09, 2013 5:42 pm
Okay, day 2 of trying the new email, do NOT like it! No, actually I HATE IT! Sorry to go all caps on you, hate it hate it hate it hate it! You get my point? I'm strongly considering cancelling my Sonic service!

Rant over, maybe.

Now then, is there a way to delete everything in greymail without having to highlight the ones (shift/click) I want to delete, thus opening one of them and possibly having the spammer know I opened it?
by Guest » Tue Apr 09, 2013 6:00 pm
[email protected] wrote:Now then, is there a way to delete everything in greymail without having to highlight the ones (shift/click) I want to delete, thus opening one of them and possibly having the spammer know I opened it?
What you can do in this situation is to right click on the Graymail folder on the left side of the screen and choose Empty.
by aman » Tue Apr 09, 2013 7:08 pm
@ zackbrewer:

Even though you found a number of serious flaws in Sonic.net's new, flawed, ugly, and bloated Wundermail, you are acting as its cheerleader and badmouthing us so-called "nayayers."

To counter your faint praise of Wundermail, I'll act as the spokesman for us Pro-SquirrelMail "naysayers" (whether they like it or not). ;-)

Let's get a few things straight. The term "naysayers" is wrong; we are PRO SquirrelMail, NOT anti Wundermail. We don't say "nay" to it -- whoever wants to use that Micro$oftish bloated junk is welcome to do so -- we merely demand politely that it not become the *only* mail interface by Sonic.net. We *love* the simple elegance and ease of use of SquirrelMail, which does a terrific job for which it was created.

There are two major types of Sonic.net customers:

(1) The "regulars": lo-tech users who could not care less about the inside of a computer and what a motherboard looks like. We use various applications efficiently and don't care about the electronic hocus-pocus that goes on inside a computer.

(2) The "geeks": hi-tech users whose main interest are the electronic innards of their computers and who get orgasms just by reading "XUL", "PGP encryption", "80-pin SCA connector", and "Linux."

The Sonic.net management has the *moral obligation* to treat both types equally well, not being favorably biased towards their fellow "geeks" and treating us "regulars" like third-class trailer trash and bothersome morons.

For this reason, I ask again that moral Sonic.net make two mail programs available: SquirrelMail for us "regulars" and Wundermail for the "geeks."

It was *shocking* when the otherwise always polite Sonic.net management announced, out of the blue, that as of April 22 their badly flawed & bloated Wundermail will be the *only* mail available -- the SquirrelMail-users be damned: "Our way or the highway, you lo-tech morons!"

The availability of SquirrelMail is *crucial* for me, both for my personal life and my business. Without SquirrelMail, I will no longer be able to receive or send any mail to my friends, acquaintances and colleagues around the country and the world, including receiving and sending attached WORD.doc articles, essays, and glossaries.

As to business, my customers here and in some 87 countries will no longer be able to buy my books without having to resort to expensive and slow snail-mail.

zackbrewer: "PS To the nayayers: I don't give a flying squirrel about squirrel mail."

And we don't give a rat's rectum about Wundermail.

zackbrewer: "Here you have a chance to give your personal feedback on something newly created and all you can do is complain about how you might have to learn something."

Nonsense. We don't complain about learning something new; we complain about having that flawed & bloated Wundermail forced down our throat and destroying our happy mailing experience by using SquirrelMail. What exactly *useful* will we learn by using that junk?

zackbrewer: "Sheesh. Show some gratitude!"

For what? For destroying our happiness and my business?

zackbrewer: "Sonic developers: please keep in mind that people who are dissatisfied are much more likely to post here than people who are satisfied. The majority of people using the new webmail are probably happy with it."

Probably, if they are like you and after all the bugs and flaws have been eliminated. And as to who posts here, there are many "regulars" who are too shy to publicly speak out as passionately as I do. Ever hear of the Silent Majority? So far, the pro-SquirrelMailers and the pro-Wundermailers are about equal. And in case you haven't noticed, most Wundermail users and testers (including you!) are complaining about all sorts of flaws. Most pro-SquirrelMail users don't.

Reinhold {Rey} Aman
[email protected]
401 posts Page 6 of 41