customerInExcelsior wrote:Sonic user wrote:Ken, I have a couple questions for you.
1. If the shoe was on the other foot, and your place has <10Mbps with no speed increases in the foreseeable future,what would you do? Vent/complain/switch to another ISP?
2. Why do you feel the need to defend Sonic at every turn?
It would be hard to get an honest response for #1, but I would hazard a guess that pockyken007 would be singing a different tune, especially after all of his efforts to support Sonic. If he weren't so lucky to live in an area where Sonic Fiber was available - now or ever - would his "altruism" survive what many see as a betrayal on the part of Sonic? I doubt it, but I'm sure he'll address this in a subsequent response.
As for #2, I can find a very simple and self-serving reason - he's trying to ensure that Sonic Fiber stays viable so that he can continue using it. I call BS on all of his talk of altruism because of his combative words. I would say that he's doing a poor job of arguing his case however, as he feigns empathy for his fellow man while putting him down left and right, just like so many liberals I know who speak past Trump supporters instead of trying to find some common ground with them. (For the record, I do not support Trump, nor am I conservative-leaning, but I will not treat the vast majority of his supporters as un-American or less than human!)
I've given up trying to counter his arguments because he continues to repeat himself (as is his right) to others who are well within their right to express their disdain, and quite frankly it benefits me in no way to waste my time doing so. Honestly, I very much doubt that pockyken007 cares about you, so why continue to engage him and feed the troll? In any case, I've finally left Sonic, so I won't continue to read these forums (or his juvenile messages) any longer. pockyken007, feel free to wish me good riddance! I wish upon you many more years of reliable service - and for others, many more options for better Internet connectivity in the future!
1) as a matter of fact you are very wrong in your assumption , I have been working very closely with city hall , our supervisors here in the richmond / sunset area as well as CPUC ( where I used to work some time ago ) in order to speed up the process to allow micro trenching k, bring fast internet to the city residents and not only businesses in downtown etc ) .Also it wasn't til recently that I moved to my new house and qualified first for FTTN 50 MBPS for 100$ and now the fiber connection , before that I was rocking 1.5-2 mbps DSL connection ( that's part of the reason I got involved in city politics among many other factors ). Speaking of which CASTRO and Mission districts should be seeing some upgrades to their infrastructure and faster internet speeds very very soon
2) You are wrong again in your assumption , while the fiber service is great and the price cost per mb is amazing . I support sonic because I like the company , their ideals ( even with the whole raise the price flop ) and what they strive to achieve line up with mine , the fact that they are not greedy , have excellent customer service ( new people might need some more training and exposure to company culture ) , super friendly and knowledgeable techs ,a CEO that actually cares and is active on the forums speaks volumes , not to mention pretty much spotless record of being very transparent with the end users ... I for one can appreciate that and that's why I support them ( as small underdogs they are expanding while preserving the core values - or at least trying to as much as they can ) .
