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Re: Forced switch to AT&T UVerse?
Posted: Fri Sep 14, 2012 10:18 am
by bobrk
Thanks for your attention to this matter!
Re: Forced switch to AT&T UVerse?
Posted: Mon Sep 24, 2012 9:54 pm
by dane
bobrk wrote:I have the Sonic ADSL Elite-S service. Just got a letter from AT&T saying that I was going to be switched to U-Verse. Can I ignore this letter or must I take action to stay with Sonic or is staying with Sonic even possible?
To bring some closure to this, we've been asked by AT&T to pass on the notification attached.
Re: Forced switch to AT&T UVerse?
Posted: Mon Sep 24, 2012 10:21 pm
by bobrk
Impressed they have an ombudsman.
Re: Forced switch to AT&T UVerse?
Posted: Tue Sep 25, 2012 6:12 am
by dane
bobrk wrote:Impressed they have an ombudsman.
It's a condition of a settlement they have with the California ISP Association which resolved a complaint at the Public Utilities Commission some years back.