94598 pushed back 6 months from Dec to June 2024...

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
61 posts Page 3 of 7
by rpineau » Mon May 27, 2024 11:02 am
jerrielm wrote: Tue Apr 23, 2024 10:29 am
@rpineau - End of may as well. No current delays.
We're May 27th, I haven't heard anything from Sonic, so I guess the 'End of may' is not going to happen..

Rodolphe
by jordan.m » Tue May 28, 2024 9:47 am
rpineau wrote: Mon May 27, 2024 11:02 am
jerrielm wrote: Tue Apr 23, 2024 10:29 am
@rpineau - End of may as well. No current delays.
We're May 27th, I haven't heard anything from Sonic, so I guess the 'End of may' is not going to happen..

Rodolphe
Hello! There is still a chance that we will start scheduling installations before then, but that window certainly is narrowing. I will closely monitor this and escalate with the project manager if the estimate is missed. We appreciate your patience throughout this whole process, and we look forward to setting you up with Fiber.
Jordan M.
Community and Escalations Specialist
Sonic
by drbubbles » Tue May 28, 2024 4:28 pm
My date slipped to August; is this part of the city obstruction to bypass poles or a separate issue?
by rpineau » Wed May 29, 2024 9:29 am
My status page now says June 2024 .. . . .
by dane » Wed May 29, 2024 4:10 pm
As far as I know, this is still waiting on City approval. So the new date is just an estimate, until they allow us to proceed we can't make an accurate estimate.
Dane Jasper
Sonic
by drbubbles » Wed May 29, 2024 4:58 pm
Thanks Dane, is that Concord or Walnut Creek city approval (or both?)
by dane » Wed May 29, 2024 5:46 pm
drbubbles wrote: Wed May 29, 2024 4:58 pm Thanks Dane, is that Concord or Walnut Creek city approval (or both?)
As far as I know, both are subjecting us to this non-standard process. It's a new experience, we don't have other cities doing this, and it's not part of the CPUC General Order 95 process for aerial construction, so it's thrown a bit of a wrench into the normal process pipeline here for construction of new networks.
Dane Jasper
Sonic
by drbubbles » Wed May 29, 2024 9:00 pm
I've written to City of Concord to find out what is going on. Will try Walnut Creek next.
by drbubbles » Thu May 30, 2024 5:58 pm
Have there been any successful RBAT Rapid Response Team interventions to get poles replaced? (Rapid Broadband Assessment Team) It sounds almost too good to be true but if it has got results since introduced in December then it could help.
by rpineau » Sun Jun 09, 2024 11:29 am
Mine now says "July 2024" ...
- Ordered 6/16/2022
- "forecasted fiber live date" of December 2023
- moved to June 2024
- I an message above I was told May 2024 (build page also said May 2024 shortly after that)
- nothing happened in May 2024
- Got pushed to June 2024
and now ... July 2024 ... so when July arrives... is it going to move to August... then September ... then 2025 ... then 2026 ...
I mean.. it's "only " been 2 years since I ordered ... so what's 2 more years at this point ...
61 posts Page 3 of 7