Hello! There is still a chance that we will start scheduling installations before then, but that window certainly is narrowing. I will closely monitor this and escalate with the project manager if the estimate is missed. We appreciate your patience throughout this whole process, and we look forward to setting you up with Fiber.
94598 pushed back 6 months from Dec to June 2024...
Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
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Jordan M.
Community and Escalations Specialist
Sonic
Community and Escalations Specialist
Sonic
My date slipped to August; is this part of the city obstruction to bypass poles or a separate issue?
My status page now says June 2024 .. . . .
As far as I know, this is still waiting on City approval. So the new date is just an estimate, until they allow us to proceed we can't make an accurate estimate.
Dane Jasper
Sonic
Sonic
Thanks Dane, is that Concord or Walnut Creek city approval (or both?)
As far as I know, both are subjecting us to this non-standard process. It's a new experience, we don't have other cities doing this, and it's not part of the CPUC General Order 95 process for aerial construction, so it's thrown a bit of a wrench into the normal process pipeline here for construction of new networks.
Dane Jasper
Sonic
Sonic
I've written to City of Concord to find out what is going on. Will try Walnut Creek next.
Have there been any successful RBAT Rapid Response Team interventions to get poles replaced? (Rapid Broadband Assessment Team) It sounds almost too good to be true but if it has got results since introduced in December then it could help.
Mine now says "July 2024" ...
- Ordered 6/16/2022
- "forecasted fiber live date" of December 2023
- moved to June 2024
- I an message above I was told May 2024 (build page also said May 2024 shortly after that)
- nothing happened in May 2024
- Got pushed to June 2024
and now ... July 2024 ... so when July arrives... is it going to move to August... then September ... then 2025 ... then 2026 ...
I mean.. it's "only " been 2 years since I ordered ... so what's 2 more years at this point ...
- Ordered 6/16/2022
- "forecasted fiber live date" of December 2023
- moved to June 2024
- I an message above I was told May 2024 (build page also said May 2024 shortly after that)
- nothing happened in May 2024
- Got pushed to June 2024
and now ... July 2024 ... so when July arrives... is it going to move to August... then September ... then 2025 ... then 2026 ...
I mean.. it's "only " been 2 years since I ordered ... so what's 2 more years at this point ...
61 posts
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