FaxLine

Advanced feature discussion, beta programs and unsupported "Labs" features.
67 posts Page 3 of 7
by tjj » Thu Sep 08, 2011 3:01 pm
dr2008 wrote:How do I get a fax# so people can fax documents to me?
Through the member tools here:
https://members.sonic.net/fax_rx/
Tage J.
Sonic.net Customer Support
by dane » Thu Sep 08, 2011 3:07 pm
d711van wrote:Are any numbers for Los Angeles going to come soon?
Eventually it's likely we will have numbers in the LA area. When that occurs, you could turn off the Bay Area number you select now, and re-activate and select a local number down there.

-Dane
Dane Jasper
Sonic
by ursusmjr » Thu Sep 08, 2011 3:14 pm
Thanks Dane and all of the sonic.net team!
Sonic.net gets better and better. Thinking back years ago to when I first tried to sign up and you were over booked, I am surprised that that has not happened again.
Yes! to FAXability. I'll sign up as soon as I send this. Next I'll unsubscribe from my eFax number in Iowa, which is free, too--but it ain't sonic.net!
—Lew
by jmaher » Thu Sep 08, 2011 4:17 pm
Dane,
Thanks for the new fax feature.
I sent a scanned document to a regular fax machine as a tets and found that the characters are quite "ghosty".
by kgc » Thu Sep 08, 2011 4:46 pm
petern wrote: 1) is there a way to rec'd incoming faxes to my email with sonic.net in jpg or pdf or some other readable OCR?
Pete, received faxes are sent to the configured email addresses as pdfs. Initially, the were OCR'd as well but I was unable to get the OCR software to work reliably and so that feature is currently disabled. Hopefully, we'll be able to turn it on again because it's a great feature to have.
Kelsey Cummings
System Architect, Sonic.net, Inc.
by Kjag » Thu Sep 08, 2011 11:11 pm
Hi Dane,

I have a question for you: I work in Healthcare, for which there are very strict privacy guidelines called HIPAA regulations. Occasionally I receive faxes that contain protected health information elements. With a regular phone line fax, the information is not stored in any media and therefore not retrievable by unauthorized entities. My question is, if I use this new fax service with Sonic, I assume the faxes go through your server and are converted to a PDF file - so does the protected information leave a "footprint" in your server which potentially could fall into the wrong hands? Actually, aside from healthcare privacy issues, if I fax something with my social security number or bank account info on it, what are the risks? Thanks.
by Shaun » Fri Sep 09, 2011 2:25 am
Nothing's free in water world, especially numbers. What's the catch? Is this a service you are testing out only to charge later?

I love Sonic.net btw! Glad you made it to Union City!

-Shaun
by bfcheese » Fri Sep 09, 2011 6:44 am
dane wrote:How do you generate and store PDFs on the iPad to upload? It doesn't seem to have a local filesystem..?

-Dane
I use Dropbox to save attachments, which is not exactly local I know. Some can also be saved in IBooks, or using other apps like FileApp. I currently don't generate any PDF's on IPad, but there are some apps for that.
by darnold » Fri Sep 09, 2011 8:17 am
peacejoy wrote:Nice service!
What is my fax number?
Floyd




(mod edit: corrected word -dj)
It does not appear that you have a faxline setup. We've made this a pretty simple operation. Go ahead and surf to: https://members.sonic.net/fax_rx/, click on add new fax line, select a number and an email address to forward faxes to, and then click Add FaxLine Service. This should be all that is required to get your new FaxLine Service up and running.
__
Sonic.net Technical Support
707-547-3400
by dane » Fri Sep 09, 2011 9:53 am
Shaun wrote:Nothing's free in water world, especially numbers. What's the catch? Is this a service you are testing out only to charge later?

I love Sonic.net btw! Glad you made it to Union City!

-Shaun
We're a telephone company now, so the cost of numbers isn't too bad. We don't anticipate that every customer will activate a FaxLine number either, so the cost isn't very great.

There are also cases where we make money with the service. If an office wants one for every employee, which is a great configuration for realtors, title companies, lawyers, etc, the fee is $4.95 per FaxLine beyond the first one.

And finally, if a customer departs the Sonic.net Internet access coverage area, they can retain services which are free with their account, on a standalone basis. For example, they can keep their Personal Web Hosting ($5.95), their FaxLine ($4.95) and their email boxes ($4.00 per block of 4).

This allows customers moving to Timbuktu to maintain continuity for these services, and also allows us to sell them at a profitable price point.

Glad you like the service in Union City, please tell a neighbor!

-Dane
Dane Jasper
Sonic
67 posts Page 3 of 7