Anonymous Caller Rejection Deployed

[hexapuma]

The vertical service code *82 (1182) has been mandated to be the nationwide code for "Send CLID info regardless of the default setting on this phone line" according to this article in Wikipedia.

http://en.wikipedia.org/wiki/Vertical_service_code

[dane]

It now says: "We are sorry, private calls are not accepted by this number. To complete your call, hang up, dial star eight two, and then redial the number."

Sounds good in our official voice. Thanks Kelsey!

[virtualmike]

+1

[larsenja]

What about calls from overseas, do these get blocked when using this feature?

Not unless their caller ID is blocked, no. International calls do include caller ID generally.

Well, actually I have had exactly this problem. Several calls from Denmark have been rejected because the caller did not have a caller ID because of the nature of their landline. The callers ended up calling me on my mobile after obtaining that number via email. Might I suggest that, at least for international calls, if the caller has no ID that you do one of two things after the outgoing message stating this number does not take calls from anonymous callers:

1) "state your name after the tone and we will attempt to connect you" and then call the customer and advise them that a call is waiting from [recorded name]....
2) and/or at least allow the caller to leave a message

Let the Danes through. Thanks.

[virtualmike]

Let the Danes through. Thanks.

Good thing you're replying to Dane.