Sending a Fax - Destination out of Order

[Rick]

I have been trying to send faxes for over 6 months, but they are never successful. It appears to "retry" several times and then I get a message ERR DESTINATION_OUT_OF_ORDER . At first I just assumed the destination was not working or was incompatible. The fax goes through without issue when I use a regular fax machine. Today I tried to send a fax to 5 different numbers and each time got the same error. When I sent from my fax machine, they went through without a hitch. I've tried to send a fax to my own fax machine, the machined does not even ring, and I get the "err destination out of order" message. Anyone have an idea of why I can't send a fax?

[oharelaw]

I have been trying to send faxes for over 6 months, but they are never successful. It appears to "retry" several times and then I get a message ERR DESTINATION_OUT_OF_ORDER . At first I just assumed the destination was not working or was incompatible. The fax goes through without issue when I use a regular fax machine. Today I tried to send a fax to 5 different numbers and each time got the same error. When I sent from my fax machine, they went through without a hitch. I've tried to send a fax to my own fax machine, the machined does not even ring, and I get the "err destination out of order" message. Anyone have an idea of why I can't send a fax?

[virtualmike]

Anyone have an idea of why I can't send a fax?

How are you entering the fax number into the screen?

[kgc]

This should be fixed now, it looks like an issue deep inside the system used to send faxes properly handling an apostrophe in one of the headers.

[virtualmike]

Yowza.