New Mobile App voicemail number inside an oval

Fusion Voice service, features and help.
2 posts Page 1 of 1
by jasman_94086 » Wed Apr 17, 2013 6:42 am
Why is there a number inside an oval on the voicemail tab when all voicemail history has been deleted? How can I get rid of this white font number with the red background?
by jgobble » Wed Apr 17, 2013 10:06 am
jasman_94086 wrote:Why is there a number inside an oval on the voicemail tab when all voicemail history has been deleted? How can I get rid of this white font number with the red background?
Thanks for posting your question. Currently, tapping a voicemail message does trigger the message to be marked as "read" on the Fusion Voicemail servers, but the icon does not update as it should. It WILL update if you go to "Line Selector" and tap the Fusion Voice line you wish to view. Obviously this is incorrect behavior.

The GOOD news is that the HOME screen badge (the badge that appears on the icon on the iOS HOME screen) *is* correctly functioning.

A fix for this issue will be out very soon. Thank you for being patient. Do not hesitate to email me at [email protected] if you have any questions.

Jann Gobble
Jann Gobble
[email protected]
Senior Software Engineer @ Sonic.net
2 posts Page 1 of 1