Access in San Jose, 95126?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
6 posts Page 1 of 1
by caraig » Mon Apr 14, 2025 4:30 pm
So the go-live date for my area has been pushed up from December, to January, to March, to April, to May. Is there some way to find out what's been happening? Is there anything that we as (potential, hopeful!) customers can do to help?
by caraig » Tue Apr 15, 2025 2:14 pm
And just now it's gone to June 2025....
by blazzupan » Tue Apr 15, 2025 2:51 pm
I'm in 95126 and have had Sonic service since March 20. At least 6 of my neighbors also have service.

I still see them burying fiber along Park Ave, so they might be working towards your area. They started downtown and are working their way out.
by jordan.m » Wed Apr 16, 2025 1:26 pm
caraig wrote: Tue Apr 15, 2025 2:14 pm And just now it's gone to June 2025....
Hello! I'm sorry to hear your Fiber estimate continues to face delays! I am gathering more insight into why your project has been delayed and will update you when I have more information.
Jordan M.
Community and Escalations Specialist
Sonic
by jordan.m » Wed Apr 16, 2025 1:53 pm
We have run into delays caused by permit requests and scheduling underground work to lay the final portions of our Fiber cabling. We are confident that we will meet our new estimate of June but due to circumstances outside of Sonics' control, I would recommend checking back on the Fiber status page periodically. We will contact you as soon as we are ready to schedule installations.
Jordan M.
Community and Escalations Specialist
Sonic
by caraig » Thu Apr 17, 2025 6:33 pm
Many thanks, blazzupan and jordan.m, for the replies! I'll try to keep my anticipation in check for the next several months. ^_^ Sorry if I came off as whiny -- being on AT&T for the past many years has been a bit of an overall bummer.
6 posts Page 1 of 1