Maintenance in Berkeley on 3/24

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
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by cycloscott » Tue Mar 18, 2025 4:38 pm
Any chance this window is for deploying 10Gig in 94702? please please please. Seems like new deployments shifted to 10gig shortly after we finally got 1gig fiber.
by brandonc » Wed Mar 19, 2025 10:55 am
cycloscott wrote: Tue Mar 18, 2025 4:38 pm Any chance this window is for deploying 10Gig in 94702? please please please. Seems like new deployments shifted to 10gig shortly after we finally got 1gig fiber.
Hello,

The area's upcoming maintenance involves updating the ONT's (Fiber modem) firmware remotely. Unfortunately, this is not a maintenance to prep for 10gbps service.

Upgrading the area to 10gbps involves many physical steps (replacing the equipment in the central office, replacing all the equipment from there to the neighborhood, and replacing each customer's ONT inside the home). Due to this, we don't have an estimated timeline for that to be done for this area at this time. However, you can go into your Sonic Member Tools and request an upgrade to 10gbps. The link for that is https://members.sonic.net/connections/s ... e/#/change

Requesting the upgrade helps us determine the demand for 10gbps service in the area and helps us prioritize which areas to upgrade our infrastructure.

Kind regards,
Brandon C.
Community and Escalations
Sonic
2 posts Page 1 of 1