Gigabit Fiber in Bernal Heights

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
234 posts Page 24 of 24
by lunulair » Sat Feb 15, 2025 3:49 pm
We finally got our fiber upgrade this past week and it is every bit as impressive as described. According to Speedtest (the app, not the Sonic web page which isn't as reliable for this rate of throughput) we're seeing 8100+ Mbps down and 7700+ Mbps up, which is pretty close to the theoretical max for IP-based traffic.

(This is measured directly from the ONT using a computer with a 10 Gbps Ethernet port, so no router was involved. Once that's in place we have to settle for 1 Gbps throughput because we don't have a 10G router. So for the rest of our network we're seeing a pretty consistent 940 Mbps up and down, which is still orders of magnitude better than the DSL speed.)

Despite my griping about the seemingly-endless waiting (which was frustrating primarily because of the thousand paper cuts of delays along the way), Sonic has delivered what is probably the best Internet service in the country. I wish that long three-year process had gone smoother, but there were a lot of moving parts involved.

Once we were up and running I had to figure out some way to test the difference in speed from our old DSL connection. Running at 'only' 1 Gbps (because of our router's limitation) I decided to download all of Wikipedia. (Actually, it's *most* of just the English version of Wikipedia, but let's not split hairs here. https://en.wikipedia.org/wiki/Wikipedia ... e_download) I may have not had my torrent software optimized so perhaps it could have gone faster, but the entire transfer took a little over half an hour. (110 GB for those interested.) That was pretty impressive.

Next up: Download all of YouTube!
by xconverge » Tue Mar 11, 2025 1:53 pm
I preordered for 10G/10G access over 2 years ago and finally got my install date for this week (and they did the drop from the pole). I am getting a lot of mixed messaging (including door to door people) that the only plan is only 1G/1G with voice. I am all set-up for 2.5G so was really hoping for the 10G that I signed up for and have been waiting for.

We will see what happens when the technician comes, but overall pretty confusing on the plans/marketing/historical information so far. Hopefully the ONT at least supports 2.5G negotiating and any potential limitations are going to be on the account side...

I was hoping to get it resolved before the appointment but emails to support haven't cleared anything up yet.
by brandonc » Wed Mar 12, 2025 9:24 am
xconverge wrote: Tue Mar 11, 2025 1:53 pm I preordered for 10G/10G access over 2 years ago and finally got my install date for this week (and they did the drop from the pole). I am getting a lot of mixed messaging (including door to door people) that the only plan is only 1G/1G with voice. I am all set-up for 2.5G so was really hoping for the 10G that I signed up for and have been waiting for.

We will see what happens when the technician comes, but overall pretty confusing on the plans/marketing/historical information so far. Hopefully the ONT at least supports 2.5G negotiating and any potential limitations are going to be on the account side...

I was hoping to get it resolved before the appointment but emails to support haven't cleared anything up yet.
Hi there,

I apologize for the confusion regarding the speed available in your area. It will be 10gbps service. It seems there was an error on the service availability page that was displaying 1gbps, but that has now been fixed.

Kind regards,
Brandon C.
Community and Escalations
Sonic
by xconverge » Wed Mar 12, 2025 10:38 am
Thank you for the response Brandon!
234 posts Page 24 of 24