Gigabit Fiber in Bernal Heights

[russroby]

It may be going live block-by-block. "Between Cortland and Crescent" is a 4 block stretch.

[yann_kerherve]

I'm in the 500 block

[jcaseysf]

I'm in the 500 block

I'm on block 100. sonic rep walking down our block tonight at each house signing up customers

mine is scheduled for the 14th.

[russroby]

Sonic did the drop to my house yesterday. 400 Block.

[pponcedeleon]

I got excited prematurely.
My service install appointment was scheduled for tomorrow and I just got this text.
“Good day! This is SONIC. Our drop crew team have reported that they were not able to complete the fiber drop for your address. A further site survey will be needed to determine if service will be feasible. We requested our serviceability team to come out to do the site survey. For now, we are cancelling your appointment on 2025-01-13. We will update you as soon as we hear back from our team. We apologize for the delay. Thank you!”

[xconverge]

Does anyone know if it is possible to have the junction box located in the garage? I don't have a good place for it to be mounted on the exterior of the house so am hoping it is "allowed" to be inside. It is not a crazy distance or anything, just not exterior. The ONT would then also be right next to it as well most likely so overall a pretty simple install if this is allowed.

[kyle.depasquale]

Does anyone know if it is possible to have the junction box located in the garage? I don't have a good place for it to be mounted on the exterior of the house so am hoping it is "allowed" to be inside. It is not a crazy distance or anything, just not exterior. The ONT would then also be right next to it as well most likely so overall a pretty simple install if this is allowed.

Unless things have changed, it should be! This is how it's set up at my home.

[lunulair]

Does anyone know if it is possible to have the junction box located in the garage?

I know someone who had that done. It might depend on the whim of the installer though. In general, service providers prefer exterior termination boxes for their cable/wires/fiber because they can troubleshoot a connectivity problem without requiring inside access from the owner.

It would help if there's a clear space on the wall where the equipment would mount, and an electrical outlet nearby. Also, it should be close to the street so they don't have to tramp a long way back and forth from the truck during service calls. Garage spaces typically meet that latter requirement.

[xconverge]

Yep sounds good, I don't think I will have an issue! Thanks

[lunulair]

I came across this informative video that shows the inner workings of a fiber ISP in Connecticut (GoNetSpeed):

https://www.youtube.com/watch?v=E8258JtwCUc

(Perhaps that has been posted elsewhere on this forum.)

The interviewer seems a little over-excited and interrupts all the time, but the COO of the ISP patiently described a lot of their infrastructure. It's interesting to see how much the equipment at the back end (such as a single POP) has shrunken since the days of modem pools and 600-pair copper cables. However that's in contrast to the big warehouse full of parts and equipment they also maintain to scale out the network to tens of thousands of homes.

The most interesting to me was the 'training board' that they use to teach the technicians. That was intended for internal use but I think every ISP should make a cleaned-up version to have available for customers (in video form) that explains the various components whenever questions arise for troubleshooting a connection. It would of course only be useful for tech geeks seeking deeper information but I'm sure there are a lot of Frequently Asked Questions that could be cleared up with such a teaching tool available.