Need to leave for now ...

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
2 posts Page 1 of 1
by robertg123 » Tue Dec 10, 2024 1:18 am
I'm on the old AT&T service. Since I'm getting taxed badly because of the phone service, I want to leave for now. My construction page got pushed out 3 times. Now I see April instead of Feb. Was willing to wait till Feb, but not anymore. I can squeeze the 1GB AT&T 1st year deal for now.

So now, after I get Sonic to disconnect, how soon can AT&T install? I hear it's like 2 weeks. I can get a Comcast modem from Amazon and pay for a single month for the holdover, then return the modem after ...
by klui » Tue Dec 10, 2024 1:46 am
When we left for other reasons to ATT several years back I don't recall we had a long outage.

We coordinated with Sonic and ATT for the handover. I recall we continued using the Sonic (resold ATT fiber X1) line until we received the gateway from ATT. We called ATT to ensure the line was active, swapped gateways and we were up.

We then called Sonic to cancel and they prorated our account. I don't recall if we sent the old gateway to Sonic or ATT.

And come when we cancelled ATT last month they couldn't prorate our account. "You paid for the complete month already."
2 posts Page 1 of 1