Network issues in San Francisco (Inner Parkside)

[ajayss]

Code: Select all

$ traceroute -n 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 40 byte packets
 1  192.168.86.1  8.559 ms  3.040 ms  2.999 ms
 2  50.0.79.6  3.635 ms  4.038 ms  3.942 ms
 3  23.93.55.10  4.906 ms
    23.93.55.2  10.131 ms
    23.93.55.10  6.365 ms
 4  * 157.131.208.177  4793.242 ms *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * 75.101.33.185  6.255 ms *
12  * 209.148.113.38  11.274 ms  7.925 ms
13  75.101.33.185  8.538 ms  8.678 ms  7.200 ms
14  209.148.113.38  12.187 ms
    8.8.8.8  10.276 ms
    209.148.113.38  6.665 ms

Look at step #4!
This has been plaguing me for the past couple of days. Any suggestions?

[jerrielm]

Hello!

Are you experiencing any slowdowns or issues with your service, or is it just a long ping time to that hop?

Generally, high ping times on a single hop indicate that the IP you are trying to pin does not reply to ping responses instantly, thus giving you a huge ping time. If you are having connection issues, then this might be a problem. Let me know!


Best Wishes!

[ajayss]

I am experiencing general slowness and weirdness (videos in Youtube stutter or pause; videos in Reddit claim to be "not available" even though they are), etc. Is there a way to check the health of the network for the last mile?

On my phone, I have resorted to just turning off WiFi and using cellular data.

[jerrielm]

Hello!

Do you have slowness when connect via ethernet or is this just on WiFi?

If it's just on WiFi, then it might just be the limitations of your router/devices. We can get you some eero 6Es to see if they improve your WiFi connection. (Each are $10 a month but we will waive the equipment rentals for a few months so you can test them out.)


Best Wishes!