Hi Sonic, it's been more than 8 months in the construction phase and I don't see any progress, it only advances in the construction status that for such month and the month comes and nothing happens, it stays the same and the month changes again, you have people going crazy with the hopes of having better internet and canceling other companies that have been stealing their money for many years, be more fair and clear with your customers in your pre-orders, what did you do in a timely manner? I'm speaking to you from 94578 in Ashland San Leandro
Thank you for reaching out regarding your Status updates. Unfortunately, the estimate provided on our status page is subject to change due to delays beyond Sonics' control like waiting for permits and overloaded poles that need to be replaced or fixed.
However, we are getting close to completion in your area, and once we are ready for installation, we will notify you immediately. I sincerely apologize for this taking longer than expected. We genuinely appreciate your patience and can't wait to light up your area with fiber!