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Can't currently get to github in SF

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Can't currently get to github in SF

by terrable » Fri May 31, 2024 12:44 pm
Can't currently get to github in SF. Neither can a bunch of people on the site formerly known as twitter. On hold with sonic support. Works fine if I VPN.

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❯ traceroute github.com
traceroute to github.com (140.82.116.4), 64 hops max, 40 byte packets
 1  rowlf (192.168.135.10)  1.440 ms  0.346 ms  0.265 ms
 2  xxxx.sonic.net (157.131.x.x)  46.625 ms  1.915 ms  1.706 ms
 3  xxxx.sonic.net (157.131.x.x)  3.624 ms  3.649 ms  8.775 ms
 4  ae3.cr2.snrfca01.sonic.net (198.27.244.229)  4969.457 ms  4078.032 ms *
 5  * * *
 6  * * *
 7  * ae1.cr6.rcmdca11.sonic.net (23.93.54.154)  4336.525 ms  4367.031 ms
 8  * * *
 9  * * *
10  100.ae1.nrd1.equinix-sj.sonic.net (75.101.33.185)  4.462 ms  35.681 ms  3.612 ms
11  * * 202.ae2.nrd1.pao1.sonic.net (70.36.205.74)  4.088 ms
12  100.ae1.nrd1.equinix-sj.sonic.net (75.101.33.185)  43.954 ms  16.796 ms  3.957 ms
13  202.ae2.nrd1.pao1.sonic.net (70.36.205.74)  4.807 ms
    ae-13.r24.snjsca04.us.bb.gin.ntt.net (129.250.4.42)  4.676 ms  5.240 ms
14  157.238.231.166 (157.238.231.166)  10.516 ms *  3.765 ms
15  * * *
16  ae-1.a02.sttlwa01.us.bb.gin.ntt.net (129.250.2.95)  34.931 ms
    ae-0.r25.snjsca04.us.bb.gin.ntt.net (129.250.3.147)  6.384 ms  4.892 ms
17  ae-4.r25.sttlwa01.us.bb.gin.ntt.net (129.250.3.125)  21.112 ms  24.030 ms *
18  * * *
19  * * *
20  * * *
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24  * * *
25  * * *
26  * * *
27  * * *
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39  * * *
by terrable » Fri May 31, 2024 12:48 pm
They are currently investigating according to phone support.
by tpyrkorp » Fri May 31, 2024 1:28 pm
In Oakland too...

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traceroute to github.com (140.82.116.3), 30 hops max, 60 byte packets
 1  _gateway (10.0.1.1)  0.341 ms  0.416 ms  0.315 ms
 2  lo0.bng1.okldca04.sonic.net (75.101.33.35)  1.692 ms  1.681 ms  1.628 ms
 3  304.irb.cr1.okldca04.sonic.net (23.93.52.26)  5.929 ms  5.876 ms 305.irb.cr2.okldca04.sonic.net (23.93.52.34)  6.699 ms
 4  ae1.t-sw2.okldca04.sonic.net (192.184.184.21)  17.849 ms ae1.t-sw1.okldca04.sonic.net (192.184.184.17)  20.710 ms ae1.t-sw2.okldca04.sonic.net (192.184.184.21)  17.832 ms
 5  * * *
 6  * * *
 7  * * *
 8  * 100.ae1.nrd1.equinix-sj.sonic.net (75.101.33.185)  2.063 ms  2.203 ms
 9  100.ae1.nrd1.equinix-sj.sonic.net (75.101.33.185)  2.463 ms  2.453 ms *
10  157.238.231.166 (157.238.231.166)  3.632 ms  4.191 ms  4.210 ms
11  ae-13.r24.snjsca04.us.bb.gin.ntt.net (129.250.4.42)  4.390 ms * *
12  * ae-0.r25.snjsca04.us.bb.gin.ntt.net (129.250.3.147)  4.499 ms *
13  ae-4.r25.sttlwa01.us.bb.gin.ntt.net (129.250.3.125)  21.840 ms  22.053 ms  20.653 ms
14  ae-4.r25.sttlwa01.us.bb.gin.ntt.net (129.250.3.125)  20.953 ms  21.161 ms  21.183 ms
15  * ae-1.a03.sttlwa01.us.bb.gin.ntt.net (129.250.2.207)  21.295 ms *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
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30  * * *
by ds_sonic_asif » Fri May 31, 2024 1:52 pm
I was also seeing github problems from Berkeley, but those seem to have resolved. Currently cannot get to murdle.com, but can see it from an AWS host.

Code: Select all


Using mtr --report --show-ips -w -c1 --show-ips murdle.com

Start: Fri May 31 13:44:31 2024
HOST: sh.sonic.net                                             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 0.irb.378.access6-8.snrtcamn.sonic.net (157.131.224.195)  0.0%     1  379.6 379.6 379.6 379.6   0.0
  2.|-- 0.et.0-0-7.int-dist6-1.snrtcamn.sonic.net (50.0.79.173)   0.0%     1   10.9  10.9  10.9  10.9   0.0
  3.|-- 0.et-0-0-52.cr1.snrtcamn.sonic.net (75.101.33.197)        0.0%     1   12.8  12.8  12.8  12.8   0.0
  4.|-- 0.ae1.cr3.snrtcamn.sonic.net (192.184.185.185)            0.0%     1    3.3   3.3   3.3   3.3   0.0
  5.|-- 0.ae2.cr3.snrtcamn.sonic.net (192.184.185.202)            0.0%     1    2.9   2.9   2.9   2.9   0.0
  6.|-- ae2.cr2.ptlmca01.sonic.net (192.184.185.177)              0.0%     1    7.2   7.2   7.2   7.2   0.0
  7.|-- ae1.cr3.snrfca01.sonic.net (23.93.52.254)                 0.0%     1   22.2  22.2  22.2  22.2   0.0
  8.|-- ???                                                      100.0     1    0.0   0.0   0.0   0.0   0.0
  
  Start: 2024-05-31T13:49:24-0700
HOST: an AWS image                                        Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- ec2-44-233-117-39.us-west-2.compute.amazonaws.com (44.233.117.39)  0.0%     1   75.4  75.4  75.4  75.4   0.0
  2.|-- ???                                                               100.0     1    0.0   0.0   0.0   0.0   0.0
  3.|-- ???                                                               100.0     1    0.0   0.0   0.0   0.0   0.0
  4.|-- ???                                                               100.0     1    0.0   0.0   0.0   0.0   0.0
  5.|-- 241.0.1.65                                                         0.0%     1    0.4   0.4   0.4   0.4   0.0
  6.|-- 242.0.10.65                                                        0.0%     1    4.5   4.5   4.5   4.5   0.0
  7.|-- 240.2.144.14                                                       0.0%     1    5.3   5.3   5.3   5.3   0.0
  8.|-- 242.6.132.3                                                        0.0%     1    4.7   4.7   4.7   4.7   0.0
  9.|-- 52.93.20.85                                                        0.0%     1    5.2   5.2   5.2   5.2   0.0
 10.|-- dreamhost.nwax.net (198.32.195.89)                                 0.0%     1    5.6   5.6   5.6   5.6   0.0
 11.|-- pdx1-cr-2.sd.dreamhost.com (66.33.200.3)                           0.0%     1    5.8   5.8   5.8   5.8   0.0
 12.|-- pdx1-a1u27-acc.sd.dreamhost.com (66.33.200.6)                      0.0%     1    8.6   8.6   8.6   8.6   0.0
 13.|-- apache2-yak.pdx1-shared-a1-10.dreamhost.com (75.119.206.71)        0.0%     1    5.6   5.6   5.6   5.6   0.0
by matthewjf » Fri May 31, 2024 2:02 pm
Running into the same issue, also in SF
by ryanwilson » Fri May 31, 2024 2:05 pm
Same issue, also in SF. My traceroute hangs on the same node as OP (terrable).
by kgc » Fri May 31, 2024 2:20 pm
https://downdetector.com/status/github/

It's not just Sonic.
Kelsey Cummings
System Architect, Sonic.net, Inc.
by gwj » Fri May 31, 2024 2:41 pm
kgc wrote: ↑Fri May 31, 2024 2:20 pm https://downdetector.com/status/github/

It's not just Sonic.
It may be. The outage map shows it concentrated in the Bay area: https://downdetector.com/status/github/map/
by kgc » Fri May 31, 2024 2:48 pm
gwj wrote: ↑Fri May 31, 2024 2:41 pm
kgc wrote: ↑Fri May 31, 2024 2:20 pm https://downdetector.com/status/github/

It's not just Sonic.
It may be. The outage map shows it concentrated in the Bay area: https://downdetector.com/status/github/map/
Indeed, it may. We're aware of a GTT router in Seattle that appears to be blackholing some/all of our traffic. We are not a GTT customer but have been attempting to work with them to identify and resolve the issue.
Kelsey Cummings
System Architect, Sonic.net, Inc.
by tpyrkorp » Fri May 31, 2024 2:57 pm
Github is back! \o/
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