Anyone else experiencing email login/authentication trouble?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by oddhack » Mon Apr 22, 2024 10:35 pm
Trying to login either via webmail or IMAP is timing out - anyone else seeing this? It's after 10 PM so I am not calling the support number.

Could be that email is one of the "Various public facing applications" the status blog says might be affected, I guess.
by jfxcoll » Mon Apr 22, 2024 10:59 pm
YES!
by taa_sonic » Tue Apr 23, 2024 8:26 am
Yep.
by kgc » Tue Apr 23, 2024 9:53 am
The POP/IMAP issues last night were caused by accident during the planned maintenance - there were a couple of stale IP addresses in a config file that one of the Ansible playbooks we use for attended upgrades that put some of the old IMAP servers back in the pool. We decided not to post and updated MOTD since the problem was resolved within the maintenance window.
Kelsey Cummings
System Architect, Sonic.net, Inc.
4 posts Page 1 of 1

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