How to upgrade to 10gb

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
72 posts Page 7 of 8
by brentwoolsey » Thu Dec 22, 2022 9:37 am
i also want this and am a current customer. let's do this!
by jiceman » Mon Jan 16, 2023 11:20 am
How do we know if an upgrade is available for our location/account? When I try the "upgrade or downgrade service" in the customer tools, the message is, "We're sorry, no additional services were found at this location."
by kaoriwoodbine » Thu Mar 02, 2023 7:27 pm
Would happily pay to upgrade here in Oakland 94609! Let's go!
by hcheng25 » Wed Oct 25, 2023 1:23 am
When is this going to happen in 94122?
by joeyyung911 » Wed Oct 25, 2023 11:03 am
Go to Members Tool and request an upgrade, but that doesn't mean it's gonna happen immediately.
Excelsior, Sonic Fiber
by jiceman » Wed Oct 25, 2023 11:49 am
It is possible to request now. There is a $299.00 charge to be upgraded to 10gb.

What is the current monthly rate? When I checked at the beginning of the year, 10gb was lower cost than 1gb on a monthly basis. Is that still true? This was in part because 10gb did not require phone service.
by sonicnetsev » Wed Jan 29, 2025 1:08 pm
jiceman wrote: Wed Oct 25, 2023 11:49 am It is possible to request now. There is a $299.00 charge to be upgraded to 10gb.

What is the current monthly rate? When I checked at the beginning of the year, 10gb was lower cost than 1gb on a monthly basis. Is that still true? This was in part because 10gb did not require phone service.

The plan is not cheaper, but there's no taxes which is huge. I pay like $13-15 in taxes alone it's nuts!
by richard203 » Fri Jan 31, 2025 4:08 pm
yep im trying to get 10gb too so we dont need to get the phone plan which add alot of tax to the bill
by ayn » Fri Jan 31, 2025 4:13 pm
I requested the upgrade probably more than a year ago and I'm still waiting. Didn't know about ability to drop the phone plan which I've never used, that would be pretty sweet.
by aanon4 » Fri Jan 31, 2025 4:21 pm
At ~$300 per customer to upgrade to 10G, I wonder how many customers they need per exchange to make it financially viable? 10? 50? What do 10G GPON switches cost per port these days?
72 posts Page 7 of 8