I had an account/service under my name, I moved out and mom set up her card for autopay, cards were stolen and autopay was never updated. Service is now canceled. They've had the number for 27 years, it's a number many people know specially family overseas.
I contacted support, but the person didn't seem interested in helping.
The end result they stated is that there's nothing they can do, and I will be put on a waitlist once Sonic service is offered in my area. What?
Central Office SNFCCA04 is about 4 blocks from me, Sonic stated throughout the years that I'm on their equipment and not AT&T's... but support said number is now with AT&T?
Is there anything else that can be done, or have any assistance on this? I'm just a customer and don't know what next steps to take.
Thanks in advance for any assistance.
-Writing this from my other Sonic service account.
I contacted support, but the person didn't seem interested in helping.
The end result they stated is that there's nothing they can do, and I will be put on a waitlist once Sonic service is offered in my area. What?
Central Office SNFCCA04 is about 4 blocks from me, Sonic stated throughout the years that I'm on their equipment and not AT&T's... but support said number is now with AT&T?
Is there anything else that can be done, or have any assistance on this? I'm just a customer and don't know what next steps to take.
Thanks in advance for any assistance.
-Writing this from my other Sonic service account.