Hey, I don’t mind a bit of healthy skepticism, we’re in an industry where providers have always had a lot of smoke and mirrors.
Regarding the 10Gbps service, yes, to see the full speed you will need a fast computer on a wired 10Gbps Ethernet adaptor. For many modern systems that have a USC-C jack, you can obtain a 10G Ethernet dongle for around $300 on Amazon. Using this sort of setup, we see speed tests using the desktop Speedtest application yielding about 8,600Mbps - this is typical expected payload throughput after overheads of IP, error correction etc.
But one area we are weak right now is the WiFi router gear - which only ingests 1Gbps itself, and which thus delivers less than gigabit to devices connected wirelessly. We look forward to the availability of new faster WiFi and router solutions for our customers in the future.
But meanwhile, we are delivering the fastest consumer internet service in America, at a very fair price. For customers wanting to get the most out of it, they’ll need fast computers with fast, 10Gbps Ethernet and appropriate cabling.
Regarding the 10Gbps service, yes, to see the full speed you will need a fast computer on a wired 10Gbps Ethernet adaptor. For many modern systems that have a USC-C jack, you can obtain a 10G Ethernet dongle for around $300 on Amazon. Using this sort of setup, we see speed tests using the desktop Speedtest application yielding about 8,600Mbps - this is typical expected payload throughput after overheads of IP, error correction etc.
But one area we are weak right now is the WiFi router gear - which only ingests 1Gbps itself, and which thus delivers less than gigabit to devices connected wirelessly. We look forward to the availability of new faster WiFi and router solutions for our customers in the future.
But meanwhile, we are delivering the fastest consumer internet service in America, at a very fair price. For customers wanting to get the most out of it, they’ll need fast computers with fast, 10Gbps Ethernet and appropriate cabling.
