Hello folks,
First of all I would like to say that I am really digging the service. A huge improvement from Speakeasy for me. In any result, I was with Speakeasy for five years and during the first two years they hosted a domain for me. I was able to learn their GUI and I learned how to set up CNAMEs MXs, & other DNS language by doing personal research and following tutorials. In any result, after I discontinued the hosting service with them, much of the knowledge I gained has atrophied a bit. I still understand what the coding represents, however, when applying that knowledge to for example:
create my domain e-mail addresses, I am not so sure that I am typing the proper details. When I looked at the Host servers tool, it had the following listed as the:
MX 10 mailin-01.mx.sonic.net
MX 10 mailin-02.mx.sonic.net
So I get that part.
So then I think- well the information is there for me all I have to do is cut and paste. So then I go to the Domain Email Addresses Tool: I enter my new email address as [email protected] - (heres is where Im getting confused) points to WHATDOIPLACEHERE? I tried entering one of the servers above but when I tried a test email it was getting bounced back. After spending about 3 hours on the forums and trying to find some snippet of info about this issue, I decided to ask for help by seeking the wisdom/guidance of anyone who knows a lot better than I, because I'm kinda of a newb. To be fair there were some close calls and some posts that slightly skimmed the details I needed. But alas, here I am. It seems that there are a ton of things that are happening for you guys at Sonic and the quality of service is improving daily; it also seems that many users are well versed on the ways of domain administration and hosting and can be very precise in researching particular issues. I am not one of those customers yet. I have to relearn and teach myself even more. Please provide tutorials for using the tools you provide (especially for us dummies). I don't think they need to be long, just specific to varying degree of scenarios. Im frustrated because I was able to find a ton of sales and marketing based "how to" guides. But very little to aid us folks. I'm sure I'm not the only newbie to this world, and though I have some knowledge I can only imagine how overwhelmed someone really fresh would be. So, I will end my rant here. Thank you for listening. If anyone can help...please shine a light for this lost and wandering soul.
Thank you.
Gary L. Johnson
First of all I would like to say that I am really digging the service. A huge improvement from Speakeasy for me. In any result, I was with Speakeasy for five years and during the first two years they hosted a domain for me. I was able to learn their GUI and I learned how to set up CNAMEs MXs, & other DNS language by doing personal research and following tutorials. In any result, after I discontinued the hosting service with them, much of the knowledge I gained has atrophied a bit. I still understand what the coding represents, however, when applying that knowledge to for example:
create my domain e-mail addresses, I am not so sure that I am typing the proper details. When I looked at the Host servers tool, it had the following listed as the:
MX 10 mailin-01.mx.sonic.net
MX 10 mailin-02.mx.sonic.net
So I get that part.
So then I think- well the information is there for me all I have to do is cut and paste. So then I go to the Domain Email Addresses Tool: I enter my new email address as [email protected] - (heres is where Im getting confused) points to WHATDOIPLACEHERE? I tried entering one of the servers above but when I tried a test email it was getting bounced back. After spending about 3 hours on the forums and trying to find some snippet of info about this issue, I decided to ask for help by seeking the wisdom/guidance of anyone who knows a lot better than I, because I'm kinda of a newb. To be fair there were some close calls and some posts that slightly skimmed the details I needed. But alas, here I am. It seems that there are a ton of things that are happening for you guys at Sonic and the quality of service is improving daily; it also seems that many users are well versed on the ways of domain administration and hosting and can be very precise in researching particular issues. I am not one of those customers yet. I have to relearn and teach myself even more. Please provide tutorials for using the tools you provide (especially for us dummies). I don't think they need to be long, just specific to varying degree of scenarios. Im frustrated because I was able to find a ton of sales and marketing based "how to" guides. But very little to aid us folks. I'm sure I'm not the only newbie to this world, and though I have some knowledge I can only imagine how overwhelmed someone really fresh would be. So, I will end my rant here. Thank you for listening. If anyone can help...please shine a light for this lost and wandering soul.
Thank you.
Gary L. Johnson
