is dial up access still supposed to work?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
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by ngufra » Tue Aug 21, 2018 9:28 am
I was in vacation in the sequoia national forest. no cable, dsl or anything fancy there.
The options are hugues net satellite internet or dialup.

Sonic used to work there using a modem in springville, CA whose number is listed at http://www.sonic.net/popf2/
28.8 kbps is better than nothing, right ?

This year after authenticating, once I could ping 8.8.8.8 with a 3 sec round trip. All other times even this did not work.

I called sonic support and tech did not even know sonic ever provided dialup so he could not help.

So is it supposed to still work ?
I understand focus is on gigabit fiber but reliable dial up fallback is useful too.

Thanks
by kgc » Tue Aug 21, 2018 11:19 am
Yes, dial-up services still work but we are working to discontinue one of the resold dial-up services that we use that we've used for some time in the next few months. This will reduce our dial up coverage considerably but we also have fewer than 10 users still making regular use of the service. I'm sorry the support rep wasn't able to help - it's been a long time since rattling off memorized modem init strings was a key skill.
Kelsey Cummings
System Architect, Sonic.net, Inc.
by ngufra » Tue Aug 21, 2018 11:25 am
Thank you Kelsey

FYI: The modems in Springville, CA were not working for me (i could connect to them but not to the rest of the internet) last week:

Preferred Dialup Number
Phone Number Service Equipment Location
(559) 744-4051 ISDN, Modem GP-V92 Springville, CA
Additional Dialup Number
Phone Number Service Equipment Location
(559) 483-3046 ISDN, Modem GP-V92 Springville, CA

Are they part of the modems that will shortly not be available anyway ?

-Francois
by mball » Sun Oct 13, 2024 4:52 pm
kgc wrote: Tue Aug 21, 2018 11:19 am working to discontinue one of the resold dial-up services...fewer than 10 users still making regular use of the service.
Fewer than 10 using any dialup or fewer then 10 using the resold service specifically?
What is the way to know which is which?
by kgc » Mon Oct 14, 2024 9:27 am
mball wrote: Sun Oct 13, 2024 4:52 pm
kgc wrote: Tue Aug 21, 2018 11:19 am working to discontinue one of the resold dial-up services...fewer than 10 users still making regular use of the service.
Fewer than 10 using any dialup or fewer then 10 using the resold service specifically?
What is the way to know which is which?
There are a few customers that continue to use dialup ppp services today.
Kelsey Cummings
System Architect, Sonic.net, Inc.
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