Incoming fax failure from all "unknown" senders

Advanced feature discussion, beta programs and unsupported "Labs" features.
2 posts Page 1 of 1
by kylerestad » Wed Apr 11, 2012 9:24 am
Hello,
I noticed that all faxes with "unknown" status in the Remote Station column of my incoming fax log are not received. Advice, anyone? Thank you!
by kgc » Wed Apr 11, 2012 10:50 am
The 'Remote Station' is provided by the remote fax machine as part of a successful fax transmission. In the case where the call did not result in a successful fax (because the remote caller was not a fax machine or perhaps if the fax transmission failed) the 'Remote Station' will be blank.
Kelsey Cummings
System Architect, Sonic.net, Inc.
2 posts Page 1 of 1