I tried emailing support but didn't get anything useful.
I've had sonic service for a year and from the beginning, my wifi intermittently cuts out (my network is wireless only). Recently, it's been cutting out every few mins that I literally can't do anything and have been resorting to my cell data. The reply I got from support was interference but I've never had issues with other service providers / equipment in the same location and I don't have any active electronics in the vicinity (granted I'm in a complex and I can catch a ton of other signals).
I only know basic router configuration so I don't know if this matters... I'm staring at the Pace 4111n modem/router and the service light keeps going out completely; when the light is on, it ranges from really slow blinks, blinks, to solid. I also tried wiring directly to the modem/router and the service also cuts out randomly. I tried attaching the phone and the dial tone cuts in and out.
Please help...
In writing this, it's cut out at least 15 times already...
I've had sonic service for a year and from the beginning, my wifi intermittently cuts out (my network is wireless only). Recently, it's been cutting out every few mins that I literally can't do anything and have been resorting to my cell data. The reply I got from support was interference but I've never had issues with other service providers / equipment in the same location and I don't have any active electronics in the vicinity (granted I'm in a complex and I can catch a ton of other signals).
I only know basic router configuration so I don't know if this matters... I'm staring at the Pace 4111n modem/router and the service light keeps going out completely; when the light is on, it ranges from really slow blinks, blinks, to solid. I also tried wiring directly to the modem/router and the service also cuts out randomly. I tried attaching the phone and the dial tone cuts in and out.
Please help...
In writing this, it's cut out at least 15 times already...