Out of almost 200 countries in the world, Sonic is not allowing free borderless calling to even 20 countries. Out of them, almost all of them are having many restrictions like only to particular areas and fixed lines etc. Is this borderless calling? How can this be justified by Sonic when it speaks of equal opportunities etc. vis-a-vis big players like Verizon, AT&T, Comcast etc. and speak of unethical practices? Is this not the similar practices followed/adopted by big companies with hidden fees, contracts etc? Come on. Be fair in what we say and do. There are millions of Indians and Chinese in the West Coast. Allow this "borderless calling" free at least for these countries with decent publicity and see the expansion going to happen in Sonic's customer base. While I admire of Sonic's efforts in the field of internet, this has to be fixed as early as possible.
Borderless Calling is limited to fixed lines, and free calling is currently available to seventeen countries in additional to all of the US territories. We add countries as more members sign up for service; the budget for expanding the reach is driven by the economics of scale as Sonic membership grows.
As we continue to add more coverage, we are challenged by countries that have huge lists of intermingled prefixes for mobile and fixed lines. Our rating platform database needs to be re-designed to accommodate these situations, so until that is completed we cannot add countries with huge intermingled prefix lists.
After taking this situation into account, we decide where to expand by evaluating countries based upon cost/minute to fixed lines, the volume of member traffic to each country, and the goal of covering broad continuous regions. Our last expansion was focused on Europe for example, as Europe is the top call destination. We added all countries which had reasonable costs and which didn't have massive prefix lists.
We will take up another round of Borderless Calling expansion as our membership grows.
