How to calculate the billing cycle for Sonic Service

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3 posts Page 1 of 1
by curiousguest » Tue Sep 29, 2015 10:42 am
As far as I know, Sonic billing payment cycle will start when Sonic service gets activated and people can choose one of three dates in a month to start their billing.

Please allow me to use an example to ask questions, if the service is activated on 10/01/2015 and if my first payment is made at an earlier date while placing an order for Sonic Service,

1. Is my first payment paid to the service covering the service from 10/01/2015 to 10/31/2015?

2. And my next payment is due before 10/31/2015 (due date will be the one of three dates I choose to pay) for the next month service from 11/01/2015 to 11/30/2105?

Many thanks for anyone's reply and advise!
by Guest » Tue Oct 20, 2015 11:27 pm
curiousguest wrote:As far as I know, Sonic billing payment cycle will start when Sonic service gets activated and people can choose one of three dates in a month to start their billing.

Please allow me to use an example to ask questions, if the service is activated on 10/01/2015 and if my first payment is made at an earlier date while placing an order for Sonic Service,

1. Is my first payment paid to the service covering the service from 10/01/2015 to 10/31/2015?

2. And my next payment is due before 10/31/2015 (due date will be the one of three dates I choose to pay) for the next month service from 11/01/2015 to 11/30/2105?

Many thanks for anyone's reply and advise!
I spoke with a great Sonic Genius recently.If I remember the conversation correctly, I believe the dates are the 5th, 10th and 20th. I could be wrong about that though. The genius said that first the first payment covers the first month of service, once it goes live, except for the taxes. In this scenario, this would cover from 10/01/2015 to 10/31/2015. From then on, you are charged 5 days prior to your billing due date. He said this is to allow you a grace period if you need to make a payment change. So if my due date was 11/5/2015, I would be charged on the 1st. If you give Sonic a call, I am sure they can look into it further.
by federico guzman » Mon Dec 07, 2015 10:15 am
Guest wrote:
curiousguest wrote:As far as I know, Sonic billing payment cycle will start when Sonic service gets activated and people can choose one of three dates in a month to start their billing.

Please allow me to use an example to ask questions, if the service is activated on 10/01/2015 and if my first payment is made at an earlier date while placing an order for Sonic Service,

1. Is my first payment paid to the service covering the service from 10/01/2015 to 10/31/2015?

2. And my next payment is due before 10/31/2015 (due date will be the one of three dates I choose to pay) for the next month service from 11/01/2015 to 11/30/2105?

Many thanks for anyone's reply and advise!
I spoke with a great Sonic Genius recently.If I remember the conversation correctly, I believe the dates are the 5th, 10th and 20th. I could be wrong about that though. The genius said that first the first payment covers the first month of service, once it goes live, except for the taxes. In this scenario, this would cover from 10/01/2015 to 10/31/2015. From then on, you are charged 5 days prior to your billing due date. He said this is to allow you a grace period if you need to make a payment change. So if my due date was 11/5/2015, I would be charged on the 1st. If you give Sonic a call, I am sure they can look into it further.
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