porting old home phone number on line?

[elliotts]

Hello All,
Can we request porting of our old home ATT phone number online or do we have to talk to tech support? Where would I find the porting request online, if available?

Thanks very much
Emily

[amayfield]

Hi,

Sadly we don't have an online method of initiating number ports. We'll need to speak with you on the phone. Give us a call at 888.766.4233. We are available seven days a week, 8am to 10pm.

[kevinmcm]

I just spent about 90 MINUTES on hold and was told that porting is only available business hours of 8 to 5, M-F.

[amayfield]

Sorry about the bit of miscommunication there on my part. Customer Support is available seven days a week, 8am to 10pm and we can initiate the request for the porting of a phone number. If there is a problem or issue with an existing port request that needs addressing then that is handled by our Network Operations team whom are available Monday - Friday, 8am to 5pm.